1. Introduction

VINDIGI (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard data when you visit our website or make a purchase.

2. Information We Collect

We may collect:

  • Personal details: name, email, phone number, shipping and billing address.

  • Order information: items purchased, payment method, delivery preferences.

  • Technical data: IP address, browser type, device information, and cookies.

  • Communication data: messages or enquiries sent through our contact form.

3. How We Use Your Information

We use your data to:

  • Process and deliver orders.

  • Communicate updates, confirmations, and support.

  • Improve website performance and user experience.

  • Send marketing updates (only if you opt in).

  • Comply with legal and tax obligations.

4. Data Protection

Your data is stored securely and never sold to third parties. We use SSL encryption, trusted payment processors, and secure hosting to protect your information.

5. Sharing Information

We only share data with:

  • Payment gateways (for transaction processing).

  • Delivery partners (for shipping).

  • Analytics providers (to improve site performance).

All partners are GDPR-compliant.

6. Your Rights

You have the right to:

  • Access, correct, or delete your data.

  • Withdraw consent for marketing.

  • Request a copy of your stored information.

To exercise these rights, contact privacy@vindigi.co.uk.

7. Cookies

We use cookies to enhance browsing and track site usage. You can disable cookies in your browser settings.

8. Updates

We may update this policy periodically. The latest version will always be available on this page.